Based in Montreal, the Inside Sales Technical Representative provides a high level of National and Regional Support in the sales of Endress+Hauser product lines to both internal and external customers. Ensures systematic and conscientious customer service with a focus on the entirety of the Sales Cycle. Main conduit between Customers and Outside Technical Sales as well as other departmental functions including sales coordinator, logistics, production centers, service, accounting and product management. Consistently follows processes to successfully achieve set Process Indicator Targets.
Role+Responsibilities
Fielding of all customer inquiries received, with a focus on Sales to further develop Customers requests
Advising the customer on the proper application of Endress+Hauser products
Preparation of quotations in a timely manner
Follow up of quotations, with a focus on closing of Order
Review of customer Purchase Orders prior to Order Processing
Preparation of dimensional and wiring drawings as required by the customer
Preparation and submission to the customer any other materials requested
Gathering input from Supporting Functions/Network ie: Product Management, Application Support, Outside Sales or Service, to fully satisfy the customers’ needs
Integration of Campaigns or Sales Initiatives into Sales Workflow and Customer Quote offerings
Responsible for meeting Process Indicator (PI’s) expectations for Sales Cycle activities (Quote Follow Up, Initiatives, managing reporting tools for PI’s)
Qualification+Profile
Post-secondary technical education preferably in instrumentation, process control, automation, or engineering
2-3 year of Inside Sales experience in the Instrumentation field or a similar role is desired
Excellent communication skills to work well with diverse individuals, groups and with internal & external customers
Demonstrates a positive attitude to change
Supports teamwork and team spirit
Ensures that the customer perspective is a driving force behind business decisions and activities
Identifies with tasks and is self-motivated
Ability to work well under pressure and within tight deadlines
Benefits+Perks
Unique family culture
Community Involvement
Contact Us+Apply
If you are interested in this role please apply through this posting. Please note if selected you will be contacted by Hays Canada our recruiting partner. No other agencies please.
Endress+Hauser Canada is an Equal Opportunity Employer and does not allow discrimination or harassment of any kind. All applicants and employees will be considered without attention to race, creed, ethnic origin, sex, age, sexual orientation, disability, family status or any other status protected in Canada. Decisions will be made based on business needs and qualifications for the role. If you require reasonable accommodations during the interview process, please let us know.