Are you passionate about leveraging data to enhance digital experiences? We’re looking for a Product Owner (f/m/d) to drive the data-informed evolution of endress.com, optimizing our e-commerce platform and customer portal. In this role, you’ll play a crucial part in shaping our product strategy, using analytics and user insights to refine features, improve self-service capabilities, and deliver a best-in-class digital customer experience.
What is the role about?
As a Product Owner (f/m/d), you’ll focus on understanding customer behavior through data analytics to optimize our digital touchpoints. Your role is pivotal in translating user insights, business objectives, and technical feasibility into a clear, strategic roadmap that enhances the customer journey and self-service experience.
Your Role:
Manage and prioritize tasks to align with the product strategy and team roadmap, ensuring high-level strategies translate seamlessly into actionable deliverables.
Leverage data-driven insights, user behavior analytics, and customer feedback to continuously improve the customer portal and e-commerce experience. Identify pain points, optimize workflows, and refine self-service functionalities to drive higher adoption, engagement, and satisfaction.
Co-develop data-informed product strategies to enhance transactional processes, self-service capabilities, and overall usability. Ensure improvements are guided by analytics, A/B testing, and customer needs, maximizing efficiency, user experience, and conversion rates.
Champion agile principles and practices, enabling the broader organization to adopt an agile mindset for improved collaboration and efficiency.
Define, craft, and prioritize user stories while monitoring their impact on business outcomes, customer engagement, and satisfaction.
Maintain and refine the endress.com roadmap, integrating insights and feedback from internal and external stakeholders.
Your Profile:
Hold a degree in Marketing, IT, Business Administration, Data Analytics, or a related field.
Approximately five years of experience as a Product Owner or IT Product Development Manager, preferably in e-commerce, digital platforms, or customer portals.
Deep understanding of SCRUM and agile methodologies, with proven hands-on experience (SCRUM certification is a plus).
Optimizing digital self-service platforms, e-commerce functionalities, and customer portals to enhance usability and drive engagement.
Experience in using analytics, A/B testing, and customer insights to refine product features and improve conversion rates.
Comfortable working with UX teams, developers, and IT stakeholders to align product improvements with technical feasibility and customer needs.
Data-driven, analytical thinker who thrives in a fast-paced, digital environment.
Excellent communication skills, strong intercultural sensitivity, and enjoy working as part of a cross-functional team.
Fluent in English; proficiency in German or any additional language is an advantage.
Demonstrate a growth mindset and a willingness to continuously learn and adapt.
Why Endress+Hauser?
Work in a dynamic and agile team, contributing to the digital transformation of our e-commerce platform and customer portal.
Opportunities for continuous learning and professional growth.
Engage with cross-functional stakeholders and champion an agile mindset across the organization.