The Strategic Account Manager (SAM) develops, maintains and expands a long-term strategic relationship with strategically important Engineering, Procurement, and Construction companies (EPC) as well as process licensors. Assigned to selected customers, the Strategic Account Manager is responsible for achieving mutual growth, identifying the customers’ project landscape in its early phases, gaining trust, and innovating to be the selected supplier of choice. The SAM represents the entire range of Endress+Hauser’s products, services, and solutions to the assigned customer, and must leverage Endress+Hauser’s resources and capabilities globally. An integral part of the role is leading the customer account planning cycle while ensuring the customers’ needs and expectations are met by Endress+Hauser.
The position will is a remote position ideally based out of Western Europe.
Role + Responsibilities
Establishes productive, professional relationships with key stakeholders and project teams in assigned customer accounts
Identifies accounts’ capital project landscape early and drives the qualification efforts to establish a best-fit project pursuit pipeline for Endress+Hauser
Coordinates the involvement of Endress+Hauser across different functions to meet account performance objectives, support project pursuit teams, and deliver on customers’ expectations
Meets assigned targets for sales and other strategic objectives in assigned accounts
Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, pipeline development, and other critical short- and long-term milestones
Qualification + Profile
Bachelor’s degree with 10 years of relevant experience in an International Sales / Account Management position
Clear understanding of capital projects business including EPC and process licensors type customers
Entrepreneurial personality, understanding the dynamics of a global company and ability to create and maintain positive relationships within the Account / Ecosystem
Ability to lead and influence without direct reporting authority
Foreign travel is integral part of the Strategic Account Manager
Benefits+Perks
The security of working for an international family-owned company
Wide range of training and development opportunities