Forberg Smith, a manufacturer's representative partner of Endress + Hauser Inc. is seeking a Filtration Technical Specialist to join their team in Grand Rapids, MI. Reporting to the Filtration Sales Manager, the Filtration Technical Specialist is a key member of the Forberg Smith Sales Team. The Filtration Technical Specialist is responsible for customer sales and sales satisfaction through direct contact, phone, or other electronic communications. The individual will call on manufacturers who are challenged with compressed air and filtration puzzles and bring them solutions to help them run their operations efficiently.  Sales functions include territory management, customer interactions, prospecting for new customers, contract/pricing negotiations, product demonstration, inventory management, uncovering needs and closing sales.  The Filtration Technical Specialist will be placed in an established account base and will be encouraged to achieve sales and margin objectives.

Role+Responsibilities

The essential duties and responsibilities of the Filtration Technical Specialist will consist of, but are not limited to, the following:

• Ability to manage a territory with a growth outlook and forecast analysis
• Act as a primary contact for assigned accounts
• Build and grow our sales utilizing software platforms
• Maintain product knowledge of supplier partners (Parker Hannifin and Donaldson), application expertise and pricing structures
• Lead presentations, negotiate effectively, prepare business proposals, conduct product demonstrations, and produce sales planning materials
• Conduct regular and consistent customer visits and offsite work activities
• Manage territory and customer base with small business owner mindset
• Perform other duties as assigned

Competencies you possess:

• Service Excellence
• Results, Action Oriented
• Accountability and Responsibility
• Teamwork and Collaboration
• Priority Setting
• Planning and Organizing
• Negotiating
• Presentation Skills
• Time Management

Qualification+Profile

• 5 years of technical selling experience
• Bachelor’s degree, technical degree, or equivalent experience
• Knowledge of Microsoft Office; ability to learn business/distribution software package; 2 years of experience utilizing CRM software
• Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced, continuously evolving, and at times ambiguous environment
• Ability to communicate well with all levels of the organization; excellent presentation skills and ability to boil down large datasets into actionable information; strong interpersonal and customer service skills
• Must be able to travel up to 30% of the time
• Driver’s License: Possess and maintain a valid driver's license

Qualifications we prefer but don’t require:

• Work Experience: Background in sales training and experience with filtration products (Compressed air filtrations, nitrogen generators, compressed air dryers, process fluid filtration).      

Benefits+Perks

• Medical, Dental, and Vision.
• Flexible Spending Account or Health Savings Account
• Short & Long Term Disability
• Supplemental Insurance
• Life Insurance
• 401 (k)
• Employee Stock Ownership Plan (ESOP) Retirement
• Employee Assistance Program
• Paid Time Off & Paid Holidays 
• Education Assistance
• Charitable Giving Day
• Discounts & Promotions

Company Information

Forberg Smith, a division of The Kendall Group, is a leading distributor/manufacturer representative organization with a passion for customer service and innovative problem solving. Forberg Smith partners with leading edge suppliers that bring the highest quality products to the instrumentation marketplace and works with manufacturers that value innovation and invest in developing products that are cutting edge in their approach to improving our customers operations.The Kendall Group is a 100% employee owned company and offers a great opportunity for a rewarding career.