Role + Responsibilities

Carotek, a manufacturer's representative partner of Endress+Hauser, is looking for a energetic, self-driven, qualified Field Service Technician to join their established team in the Fayetteville, NC area. This position involves commissioning, calibrating, troubleshooting and repairing a variety of equipment in processes at their customer’s industrial, commercial, pharmaceutical and municipal sites. A company truck is provided, internet and phone are paid for, 401k, benefits, generous time off, excellent salary, company bonus program, plus even more perks!

• Commissioning, calibrating, troubleshooting and repairing a variety of flow meters, pressure transmitters, level transmitters, temperature transmitters, chart recorders, controllers and valves to meet customer’s requirements
• Visually inspecting, testing and recommending changes to ensure required installation meets manufactures’ standards for operation
• Observing processes, applying and developing tests and procedures to detect proper or malfunctioning operation of equipment, preparing reports and discussing findings with customer or sales representative, making changes or adjustments to improve operation or offering a course of action to resolve problems
• Dismantling defective Mechanical equipment and replacing with new or repaired parts per the manufactures’ procedures
• Assembling, repairing and/or replacing related instrumentation and associated equipment
• Directing installers on the proper placement of equipment according to drawings and equipment manufactures’ recommendation
• Advising customer of proper installation requirements
• Conferring with other Field Service Technicians, manufactures representatives and customers to diagnose instrumentation and equipment malfunctions and provide technical solutions to resolve complex instrumentation and equipment requirements
• Training customer's representative(s) on the proper use, troubleshooting and maintenance of instrumentation and equipment and prepare related materials for spare parts

Qualification + Profile

• Associate’s degree or equivalent from a technical school; or four plus years’ related experience and/or training; or equivalent combination of education and experience
• Technical capacity, problem solving/analysis, customer/client focus, and initiative
• Proficient with programmable logic controls, input/output, pneumatics, hydraulics, sensors, AC/DC, instrumentation, etc
• ISO 17025 Certification preferred but not required
• Working knowledge of Microsoft Word, Excel, networking, database management, and Microsoft Windows components
• Ability to work with mathematical concepts and apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Ability to convert standard measurement to metric, calculate measurements of gas, temperature, balance air or water flow, etc.
•  Must possess a valid state driver’s license and acceptable driving record

Work Environment and Physical Demands 

Will be regularly exposed to wet and/or humid conditions, moving mechanical parts, and risk of electrical shock; frequently exposed to high, precarious places; fumes or airborne particles; outside weather conditions; and extreme heat, cold and vibration.  The noise level may be very loud. Regular use of hands to handle or manipulate parts, hand tools, impact wrenches, multimeter, voltmeter, etc.  and to operate office equipment; may regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. This is a full-time position and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. This position regularly requires overtime hours and weekend work as job duties demand. Must be available for assignment on short notice. Travel is up to 75% of the time and primarily local during the business day, although occasional travel is expected, which may require overnight stays and weekends. Ability to transport self to various facility sites as required. Company vehicle and tools provided. Must possess a valid state driver’s license and acceptable driving record.

Company Info

Carotek, a SunSource Company, headquartered in Matthews, NC was founded in 1965 to serve the industrial, municipal, and commercial markets. They are recognized as one of the country's strongest engineering level agents, distributors, and value-added fabricators. From the simple to the complex, they offer a broad scope of products and services in mechanical, electrical, instrumentation, valve, pump, and steam specialties to the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia. Their mechanical and electrical shops are designed to custom build and integrate complex process skids. Carotek continues to strive for product improvement and value engineer these packages for better cost and product enhancement. They are always on the lookout for highly talented and highly motivated people to help them continue their hard-earned reputation for quality and service excellence. For more information or to learn more about the company please visit: (www.carotek.com) (www.sunsource.com)

Carotek also is an affirmative action employer committed to offering equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or other protected status.