Eastern Controls, Inc., a manufacturer's representative partner of Endress+Hauser, Inc., is looking for a passionate, driven, an energetic Engineering Application Specialist to join their team in Edgemont, PA. This role is customer-facing, technically minded and works directly with their Outside Sales team and manufacturers to craft solutions to customer’s greatest process challenges.
Provides in-depth product and applications knowledge as well as sales support.
Responsible for creating an exceptional experience with an assigned customer base. Build and maintain relationships with customers.
Primary duties include all quotations and responses to technical questions along with proposal development for single item and large projects.
Daily interaction with customers, inside and outside staff, manufacturing partners, etc.
You are THE customer advocate for Eastern Controls and our manufacturing partners.
Act as a solutions facilitator: advise customer on correct solution specific to their process and work with outside sales on pricing to win customer’s business.
Clearly communicate with customer from start to finish.
Recognize where supplemental/ additional equipment can be added on to an existing RFQ.
Quailification + Profile
Bachelor’s degree in a technical field (Electrical or Mechanical Engineering) or Business & Engineering (Sales, Technical Sales, Entrepreneurship), or equivalent experience preferred.
1-3 years’ experience. Working knowledge of Microsoft Office products and CRM platform.
Familiarity with the Process Industry and/or Electrical Heat Trace – working with end users, integrators, and/or engineering firm- a plus.
Technical aptitude – knowledge of instrumentation, gas detection, and/or valves is a major plus.
Professional sales acumen – consistently striving to grow and develop business opportunities assisting Outside Sales Representatives.
Living within a commutable distance of our main office in Edgemont, PA is highly preferred.
A passion and energy for helping customers succeed.
Curiosity to learn Eastern Controls’ product portfolio to help provide the best solutions for customer needs.
Strong communication and interpersonal skills.
Company Info
Since 1969, Eastern Controls has been the leading manufacturer representative, distributor, and service provider of process measurement and control equipment serving Metro New York, Eastern Pennsylvania, New Jersey, Delaware, Maryland, Virginia, West Virginia, and Ohio. We are headquartered in Edgemont, PA with two other manufacturing/service facilities located in Virginia and Maryland. Our expertise covers the full spectrum of primary process variable measurements and control. Our strong relationship with our manufacturing partners has enabled us to deliver cutting-edge products and technologies which ensure that your process will run safely, efficiently, and cost-effectively.
Eastern Controls provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.