Role + Responsibilities  

  • Coordination and research of all aspects of a field service visit including personnel, tools, parts, and equipment needed to execute field service.  
  • Analyze contribution margins on orders prior to invoicing to ensure acceptable margins are achieved. 
  • Evaluate and enter information for customer terms and conditions, including safety requirement questionnaires. 
  • Responsible for maintaining Service Backlog. 
  • Responsible for handling and correcting problems that arise with scheduling, pricing, incorrect information on reports or invoice, disputes in pricing, credits, etc. 
  • Manage documentation expectations – timely reporting/invoicing 
  • Produce cost estimates for a project based on project scope and discussions with clients and engineers. 

Qualification + Profile  

  • Proficient in all MS Office Products, SAP, Salesforce, LMS, and other business-related software 
  • A combination of education and business experience that demonstrates higher level decision making based on judgement, education, and experience. 
  • Ability to handle confidential information 
  • Highly reasoned thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes 
  • Ability to communicate both verbally and in writing (in large and small group settings) 
  • Required travel 5-10% 

Contract Position Details

  • 6 month contract position

 

Endress+Hauser provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.


Nearest Major Market: Indianapolis