Role + Responsibilities

Rust Automation & Controls Inc., a manufacturer's representative partner of Endress+Hauser, Inc., is currently looking to hire an experienced Inside Sales Representative to join their team in West Jordan, UT. This is a fast-paced environment helping customers find solutions for their process automation needs.

  • Provide technical, application and product support, including pricing and delivery information to salespeople and customers

  • Review incoming orders for proper product selection and application

  • Support Outside Sales with lead qualification/follow-up, Bid specifications and Project bid specifications

  • Answer sales personnel’s questions about doing business with Rust Automation & Controls (tools and processes)

  • Field visits to customer sites for relationship development, training, and driving sales

  • Owns and directly manages certain sales initiates to drive business directly with customers 

  • Actively seek information to understand customer circumstances, problems, expectations, and needs

Qualification + Profile

  • High school diploma or equivalent

  • Excellent communication skills, in both written and oral form. This includes proficiency in spelling, grammar, and punctuation

  • Strong computer skills and understanding of web-based applications, Google platform (Gmail, Calendar, Drive), Excel, Word, PowerPoint, etc.

  • Familiar with customer relationship management (CRM) systems and practices

  • Customer orientation and ability to adapt/respond to different personalities

  • High organization skills, ability to multitask, prioritize, and manage time effectively

  • Critical thinking and problem-solving skills with the ability to implement customer feedback to improve overall experience & prevent issues from occurring

  • High Level of Discretion: This role will regularly work with confidential information

  • Ability to read, analyze and interpret technical documents and bid specifications

  • Ability to effectively present information in a clear and organized manner, and respond professionally and appropriately to questions of managers, reps, and customers

Company Info

Rust Automation & Controls is a family-owned business and possesses a fantastic culture, balancing work, and family. With a strong pioneering spirit it has been offering industrial automation equipment and solutions since 1976. Headquartered in West Jordan, UT with dozens of satellite locations, Rust Automation & Controls covers more than 2 million square miles in the Western half of the United States.