Directly support our customers, representative network, service technicians, and Endress+Hauser sales team with both technical and non-technical sales requests.
Work closely with a designated Regional Sales Manager and Regional Business Manager to support sales activities in their respective regions.
Prepare and submit basic bid proposals for potential daily and project business scopes of work, ensuring accurate and competitive pricing to secure new business.
Assist in management of daily business and project pipeline, ensure the pipeline is well-maintained and up to date with project business, including delivery and forecasting.
Oversee and coordinate product requests, ensuring their availability and capability to meet customer demands.
Act as a technical product specialist liaison between the production centers and representatives.
Evaluate and process potential return and other requests from customers and representatives (includes owning evaluation of return root cause and restocking fee calculation).
Assisting in managing the sales backlog, ensuring efficient and timely order processing, and supporting the team in meeting delivery commitments.
Qualification + Profile
Bachelor’s or Associate’s degree in a technical field and 2+ years of related experience
Actively seeks information to understand customer circumstances, problems, expectations, and needs
Uses understanding of customer needs to initiate solutions
Ability to read, analyze and interpret technical documents and bid specifications
Critical thinking and problem-solving skills
Ability to effectively present information in a clear and organized manner, and respond professionally and appropriately to questions of managers, reps, and customers
Ability to travel 15% as needed
Benefits + Perks
The security of working for an international family-owned company
Tuition reimbursement and a wide range of development opportunities
Comprehensive benefits package which includes medical, dental and vision
Competitive compensation and bonus opportunities
Generous paid time off
Life insurance and 401(k) savings with company match
Full-service café, fitness center, and health clinic (in Greenwood, IN)
Endress+Hauser provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.