Endress+Hauser Optical Analysis is the global leader in Raman spectroscopy, tunable diode laser absorption spectroscopy (TDLAS), and quenched fluorescence (QF) instrumentation for laboratory, process, and manufacturing environments. Our laser-based analyzer systems perform high-performance chemical composition and concentration measurement of all phases of matter in any installation environment.

 

The Technical Sales Engineer position will be part of a team that provides critical support to our global sales channels in offering Endress+Hauser spectroscopic products and services. This position provides advanced technical product support to the Sales Support team. These products are used within Endress+Hauser’s seven key industries for global markets or specific world areas, with emphasis on Oil & Gas, Chemical, Life Science, and Food & Beverage industries. 

 

Role + Responsibilities  

  • Support sales specialist team in responding to Request for Quote (RFQ) by recommending specific products and solutions, whilst providing supporting documentation and drawings. 
  • Decipher technical product specifications and keep up to date with new company products as well as industry trends. 
  • Attend and host training, seminars, and workshops to improve skills and share knowledge. 
  • Provide technical, application, and product support to global sales channels – in a timely and helpful manner. 
  • Active use of multiple databases to plan, execute, and manage day to day sales activities. 
  • Support Order Entry team in execution of orders as projects from order entry through equipment installation. 
  • Analyze customer requirements and recommend optimal product configurations based on their specific applications. 
  • Customize equipment setups to meet individual customer needs, considering factors such as sample size, accuracy, and throughput. 
  • Conduct performance evaluations of process interfaces and fine-tune parameters for optimal results.

 

Qualification + Profile  

  • Bachelor’s degree in Mechanical Engineering
  • An expert at tolerance analysis and ensuring that parts meet these tolerances.  
  • Experience with pressure vessel design, welding, sealing, buckling and structural analysis is a plus. 
  • Knowledge of metallurgy, tribology, alloy/chemistry compatibility, coating, heat treating is a plus.  
  • Team player with strong organizational, communication (written and verbal), and people skills, including the ability to interface with customers and handle issues tactfully and professionally. 
  • Skilled in Microsoft Word, Excel, Outlook, and PowerPoint; Infor OSI ERP, SAP and/or Salesforce CRM a plus. 
  • Ability to report and present on technical topics. 
  • Must have strong attention to detail with the ability to catch and correct errors. 
  • Must be reliable and dedicated, with personal integrity and high level of respect for all individuals. 
  • An understanding of ATEX/CSA/IEC certification is a plus. 

 

Benefits + Perks 

  • The security of working for an international family-owned company  
  • Tuition reimbursement and a wide range of development opportunities 
  • Comprehensive benefits package which includes medical, dental and vision 
  • Competitive compensation and bonus opportunities 
  • Caregiver and Parental Leaves
  • Generous paid time off 
  • Life insurance and 401(k) savings with company match 
  • Full-service café, fitness center, and health clinic (in Greenwood, IN) 
     

Endress+Hauser provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. 


Nearest Major Market: Ann Arbor
Nearest Secondary Market: Detroit