At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our 17.000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.

What is the role about?

We are looking for a Sales Development Representative - Graduate  to joing Endress+Hauser South Africa. The Sales Development Representative - Graduate is a Sales Enablement function designed to support the sales and marketing team with lead qualification & development, data cleansing within Salesforce-CRM (SFDC), reactivation of dormant accounts and customer contacts, and provide the internal sales team with opportunity and sales acquisition support. This Graduate Program aims to provide hands-on experience in sales processes and cross-collaboration with the marketing team to drive business growth.

Which tasks will you perform?

Lead Qualification:

• • Prepare: Research leads using industry tools, gather contact info, review sales history
  • Evaluation: Prospect leads and assess leads to quantify interest
  • Follow-Up: Prioritize and qualify leads, address objections, and engage customers.
  • Connect: Communicate via phone/email/ other mediums
  • Engage: Ask open-ended questions to understand needs, diagnose situations, and tailor your approach.
  • Convert: Assess interest, convert leads to opportunities, and hand over to the sales team.

SFDC Data Cleansing:

• • Perform data cleansing activities to ensure the accuracy and completeness of information in Salesforce.com to align with various E+H Standards
  • Identify and merge duplicate contact and account records.
  • Connect and communicate with customers, cross-functional collaboration to update outdated or incorrect data.
  • Post marketing campaign e-mail bounces, contact detail changes, persona industry and sub-industry (Group Standard 203 & 206)

Account Reactivation:

• Reach out to inactive clients to re-establish relationships and uncover new leads and opportunities.
• Track and report on reactivation efforts and outcomes.

Representative Customer Account data maintenance:

• Perform data cleansing activities to ensure the accuracy and completeness of information in Salesforce.com to align with various E+H Standards
• Identify and merge duplicate rep-customer contact and account records.
• Connect and communicate with rep-customers, cross-functional collaboration to update outdated or incorrect data.
• Clear campaign alignment to ensure digital content distribution for lead development
• Post marketing campaign e-mail bounces, contact detail changes, personas, industry and sub-industry (Group Standard 203 & 206)

Internal Sales Opportunity Development Support:

• Assist the Internal Sales team in managing and tracking sales opportunities from Market & Customer Development to Fulfilment.
• Support the Internal Sales team with customer interactions via multiple communication channels.

Cross-Collaboration with Sales & Marketing:

• Work closely with the marketing team to align sales and marketing efforts.
• Assist in the creation and execution of marketing campaigns aimed at lead generation and account reactivation.

What do we expect from you?

• National Diploma in Electrical Engineering, Process Instrumentation or similar
• Basic knowledge of CRM systems, preferably Salesforce (SFDC).
• Basic knowledge of the Sales Process
• Communication Skills
• Process Instrumentation & Automation technical product knowledge & application
• Basic understanding of CRM systems, preferably Salesforce.
• Proficiency in MS Office (Excel, Word, and PowerPoint)

What can you expect from us?

• Excellent training facilities and personal development plans for your career growth
• Flexible working
• Laptop

How do you apply?

To apply we kindly ask you to send your updated CV to our local HR. Email: human-resources.za.sc@endress.com

Closing date: 21st May 2026