At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~ 17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.

We are looking for a Sales Account Manager to join our Endress+Hauser (E+H) Vietnam Company Limited in Hanoi City, Vietnam.

What is the role about? 

• Responsible for sales development and sales results for assigned territories, industries or customers
• Maintain and grow existing accounts, activate and develop new accounts
• Consult customers in order to find best fit offering
• Take ownership of complaints and other issues affecting customer satisfaction
• Maintain all customer interactions in Salesforce.com (SFDC)

Which tasks will you perform? 

• Account Development
• Activity planning and follow-up
• Strategy/ action implementation for the territory/ industry or types of dedicated customers in charge
• Follow-up of inquiries and actions, support payment collection
• Proficiency of E+H processes including SAP & SFDC to make maximum use of the same
• Manage own territory with regular face-to-face and phone contact with all clients
• Strong understanding of market and the territory
• Identify new opportunities, projects and customers
• Actively support in project acquisition
• Execution of seminars for customers
• Support of Internal Sales Engineer (ISE) in daily business
• Support internally in related matters e.g. technical, commercial and logistic related topics
• Maximize cross selling factor per account
• Deliver Sales Orders in line with budgeted levels, manage an existing pipeline of projects and orders
• Produce a sales report of activity and sales forecast. Understanding usage levels of key customers and producing accurate forecasts
• Strong awareness of competitors and of E+H’s competitive advantage
• Conversant with the E+H products, solutions and services. Has technical understanding – features and benefits for customers
• Other activities (e.g. domestic and oversea travel) as requested from time to time

What do we expect from you?

• 6 – 8 years of working experience, 3 years of selling experience
• Graduate of Instrumentation or any related engineering degree
• Strong technical instrumentation and application knowledge competencies (knowledge of E+H’s products is preferred)
• Commercial knowledge is a must
• After Sales Service knowledge is a plus
• Experience with Microsoft Office, SAP, SFDC is preferred
• High degree of empathy and competitiveness
• Networker
• Enthusiasm
• Resiliency
• Being a self-starter who can take a challenging task and run with it
• Interpersonal communication skills
• Intercultural understanding
• Negotiation skill
• Proficiency in Vietnamese and English
• Willingness to frequent travel

What can you expect from us?

• The security of working for an international family-owned company
• Wide range of training opportunities
• Performance-based remuneration
• Flexible working time
• Mobile Work 

How do you apply? 

• To apply we kindly ask you to upload your documents on our career page
• For further information, you can contact us at: vi.nguyen@endress.com and hong.le@endress.com by 25th May, 2025