At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~ 17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.
We are looking for a Sales Account Manager to join our Endress+Hauser (E+H) Vietnam Company Limited in Hanoi City, Vietnam.
What is the role about?
Responsible for sales development and sales results for assigned territories, industries or customers
Maintain and grow existing accounts, activate and develop new accounts
Consult customers in order to find best fit offering
Take ownership of complaints and other issues affecting customer satisfaction
Maintain all customer interactions in Salesforce.com (SFDC)
Which tasks will you perform?
Account Development
Activity planning and follow-up
Strategy/ action implementation for the territory/ industry or types of dedicated customers in charge
Follow-up of inquiries and actions, support payment collection
Proficiency of E+H processes including SAP & SFDC to make maximum use of the same
Manage own territory with regular face-to-face and phone contact with all clients
Strong understanding of market and the territory
Identify new opportunities, projects and customers
Actively support in project acquisition
Execution of seminars for customers
Support of Internal Sales Engineer (ISE) in daily business
Support internally in related matters e.g. technical, commercial and logistic related topics
Maximize cross selling factor per account
Deliver Sales Orders in line with budgeted levels, manage an existing pipeline of projects and orders
Produce a sales report of activity and sales forecast. Understanding usage levels of key customers and producing accurate forecasts
Strong awareness of competitors and of E+H’s competitive advantage
Conversant with the E+H products, solutions and services. Has technical understanding – features and benefits for customers
Other activities (e.g. domestic and oversea travel) as requested from time to time
What do we expect from you?
6 – 8 years of working experience, 3 years of selling experience
Graduate of Instrumentation or any related engineering degree
Strong technical instrumentation and application knowledge competencies (knowledge of E+H’s products is preferred)
Commercial knowledge is a must
After Sales Service knowledge is a plus
Experience with Microsoft Office, SAP, SFDC is preferred
High degree of empathy and competitiveness
Networker
Enthusiasm
Resiliency
Being a self-starter who can take a challenging task and run with it
Interpersonal communication skills
Intercultural understanding
Negotiation skill
Proficiency in Vietnamese and English
Willingness to frequent travel
What can you expect from us?
The security of working for an international family-owned company
Wide range of training opportunities
Performance-based remuneration
Flexible working time
Mobile Work
How do you apply?
To apply we kindly ask you to upload your documents on our career page
For further information, you can contact us at: vi.nguyen@endress.com and hong.le@endress.com by 25th May, 2025